Refund Policy

 ***All Sales Are Final***

Before any purchase please read the description:

1. WE DO NOT OFFER REFUNDS
2. WE DO NOT OFFER RETURNS
3. WE DO NOT OFFER EXCHANGES

Additional Information:

On Point will not be held liable for any lost or misrouted parcels.

In order to prevent issues with shipments, please verify that all information you provide is correct before placing an order.

For any questions or concerns, feel free to contact us via email - [email protected] 

Shipping/Return Address:

116 Rockspring #5562 Rd. High Point, NC, 27262, United States

Return FAQ:

1. Will I receive a shipping label from On Point for an item that I return? 

- Shipping costs are NON-refundable

- You are responsible for paying for shipping costs when returning an item.

- In the case where you do receive a refund, any costs associated with shipping will be deducted from your return.

2. Is there a restocking fee?

- The restocking fee is 5%

3. Should I purchase shipping insurance?

- For items over $75, it is recommended to use a trackable shipping service and purchasing insurance.

4. Can On Point guarantee that returned items will be received at our store?

- We DO NOT guarantee that we will receive items that you return.

- We are not responsible for lost items.